Touchstone Research Group Reviews

Touchstone Research Group, LLC, is renowned for its historical research services, catering to a wide array of clients including veterans, lawyers, authors, journalists, scholars, and private investigators. Among the most sought-after products are the DD214, which includes emergency service and express service options, and Veteran ID cards. They also provide discharge certificates and facilitate access to other military records swiftly and efficiently. For those with unique research needs, Touchstone offers custom research services and the ability to download historically important documents. Their clientele extends to employers, corporations, banks, financial institutions, and film and documentary producers, showcasing the versatility and demand for their specialized services.

Touchstone Research Group, LLC, accepts retainer payments or pre-payments for services from new clients. Payment options and details are available in the Ordering & Payment section of their website. They offer discounts for volume clients and require a retainer as an advance payment against fees. The fee schedule for the most commonly requested services is provided, and clients can initiate agreements with a Retainer Payment through the Research Store on their website. For efficiency and convenience, clients are encouraged to use the online support resources, including the Support Ticket System, for any questions or issues related to payment methods.

Touchstone Research Group has been providing historical research services for more than 25 years. The company specializes in obtaining military records and other documents, catering to a wide range of clients including veterans, lawyers, authors, journalists, scholars, and private investigators. Their expertise extends to conducting research within major libraries and private archives around the world.

You can monitor the progress of your case by logging into your account through the My Account link at the top right of the Touchstone Research Group website. The complete list of annotations and comments on your case includes information on when your Request Form was received, when it was assigned to a researcher, the researcher's name and location, and any reassignment.

While Member 1 and Member 4 are offered to service members at separation, they are generally not available for reissuance once they are issued. Therefore, Touchstone Research Group cannot provide copies of Member 4 or any other version of the DD214.

Before January 1, 1950, various separation forms were used by the military services, and all of them are considered DD214 equivalents and legally valid for establishing eligibility for veteran's benefits. While Touchstone Research Group cannot provide a DD214 per se, they can provide a copy of your original separation documents. If someone asks you for your DD214, they are essentially asking for your separation documents, using DD214 as a generic term.

No, your DD214 is considered a private record protected by the Privacy Act, and therefore it cannot be accessed through any public records search, service, or database. Touchstone Research Group requires your written authorization before releasing your DD214.

No, the VetRecs Card only serves to confirm service and cannot be used as an access card for military facilities. However, presenting a VetRecs Card will have the same effect as presenting your DD214, as Touchstone Research Group provides a certified copy of your DD214 along with the VetRecs Card.